Default Author • sty 05, 2022
Employees aren’t likely to tell you they’re frustrated — unless you ask them directly. Nevertheless, there are several clear signs that can indicate they’re unhappy or unfulfilled, according to Ben Brearley in the article “Dealing with frustrated employees” for Medium:
Frustrated employees may also develop problems with coworkers and withdraw from social interactions in the workplace.
Although exactly what frustrates employees can differ from person to person, there are some common sources of frustration:
A heavy workload: According to the article “The Hidden Demons of High Achievers” in Harvard Business Review, many top performers become frustrated when they have a heavy workload and not enough time to do everything.
Ineffective or inefficient processes: Processes that don’t yield the desired results or that take too much time can annoy employees, especially if their suggestions to improve things go unheard.
Slow or no career progression: Momentum seekers want to advance — and they’re prepared to work for that advancement. However, oftentimes, the organization doesn’t move as quickly as they’d like. Additionally, there can be competition for certain opportunities, which can result in employees being passed over in favor of other candidates.
A perceived lack of support: Sometimes, a high achiever can feel he or she is not being backed up by the manager or is working much harder than the rest of the team.
A lack of recognition: Employees who feel that their contributions aren’t being acknowledged and their achievements aren’t being recognized can become highly frustrated.
If you think one of your employees is reaching the end of his or her rope, set up a time to have a conversation with him or her to determine the source of the frustration. Then discuss what would be an acceptable and realistic solution and put together a plan to work towards that solution. Remember to check in periodically to measure progress and find out how the employee is doing.
Don’t let one employee’s frustration affect the morale and productivity of your entire team. Instead, act quickly and decisively to address the issue. By doing so, you’ll help your employee overcome an important roadblock while simultaneously demonstrating your leadership abilities.
Source:
https://medium.com/manager-mint/dealing-with-frustrated-employees-c0d117b6bc22
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Kelly Services Poland
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Kelly Services Poland
ul. Postępu 18b, 02-676 Warszawa