Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within Finance and Accounting, Multi-Lingual, HR, Sales and Marketing, Engineering. In addition, Kelly also offers an array of Consulting and Outsourcing services
For one of our client, Scandinavian beauty company, we are currently looking for Candidates for the role of:
Customer Service Agent | Beauty industry
You will be responsible for daily contact with clients and through excellent customer experience you will make sure that they would not resign on the company's products. This will include inbound and outbound calls and e-mail communication (to existing clients) on a daily basis.
You will be in charge of all other customers' queries regarding invoicing, order management etc. You will be the first point of contact and will give guidance to customers with empathy and positive attitude.
(in the near future) Build a team
After some time you will be given a possibility to build your own team of professionals, who will report to you directly. You will mentor them and teach all your skills and attitude to achieve the best results.
So learn quickly, soon you will share all that with others! :)
Has experience in customer service/call center position, responsible for answering tickets, solving issues, customer support.
Can easily communicate in Polish (communication with customers) and English (internal communication) on a business level - C1 min.
Is a natural-born salesperson, who can provide ideal customer support and who understands sales processes well.
Has what it takes to become a great team leader soon - is self-confident, well-organized and charismatic.
Is self-sufficient and liable, can prioritize tasks and can adapt quickly.
Has a positive personality with a can-do attitude.
An opportunity to grow professionally within the company.
A possibility to work in a start-up atmosphere with premium beauty products.
An opportunity to become a part of a small, international team of beauty passionate
Temporary employment contract with recruitment agency for 6 months for start (after that, employment agreement with the company)
Benefits package: Multisport card, Life insurance and Medical insurance
Possibility of Home Office at the beginning
If you are interested in this role, please send your CV via APPLY button.
Please be informed that we will contact only with selected candidates.
When applying please enclose the below statement: "I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2017 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)".
Zawiadomienie dotyczące prywatności
W związku z rekrutacją na to stanowisko, Kelly Services działa w charakterze Podmiotu Zatrudniającego (Employment Business). W razie podjęcia decyzji o złożeniu aplikacji, Twoje dane będą przetwarzane zgodnie z Polityką Prywatności obowiązującą w Kelly Services.
Jako pracodawca stosujący zasadę równych szans, z zaangażowaniem wspieramy aplikacje złożone przez wszystkie osoby posiadające stosowne kwalifikacje, bez względu na rasę, płeć, stopień niepełnosprawności, wyznanie/ przekonania, orientację seksualną lub wiek.
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.